Privacy Policy

At Harbour City Counselling, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide, such as your name, email address, phone number, and any details you share when booking a consultation or subscribing to our newsletter. We also collect non-identifiable information, such as browser type and usage data, to help improve your experience on our website.

How We Use Your Information

Your information is used to:

• Respond to inquiries and provide counselling services

• Book and manage appointments

• Send you updates and resources if you subscribe to our newsletter

• Improve our website and services

We do not sell or share your personal information with third parties except as required by law or with your explicit consent.

Confidentiality

All information shared during counselling sessions is kept strictly confidential, except in cases where disclosure is required by law (e.g., risk of harm, child protection, or court subpoena). We take every precaution to protect your privacy, both online and offline.

Cookies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

Your Rights

You have the right to access, update, or request deletion of your personal information at any time. To make a request, please contact us at joshdrummond@harbourcitycounselling.com.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Harbour City Counselling
456 Harbour Rd, Nanaimo, BC V9R 5G6
Email: joshdrummond@harbourcitycounselling.com
Phone: +1 (250) 123-4567

Last updated: September 3, 2025